Returns & Exchange

If something didn’t meet your standards, let us know. We want to make it better and make you happy.

If you receive a defective, damaged or incorrect product in your order, we’re happy to refund it or provide a replacement within 30 days of the delivery date. For returns, a prepaid return label will be provided, and your refund will be issued as a credit via your original payment method once the product is received. Please allow additional time for your banking or financial institution to process your credit.

If for any other reason you’re not happy with your purchase, you can return any unused product (food items must be unopened) with the original packaging within 14 days of receiving it. Contact us and we will provide you with a prepaid return shipping label. A refund will be issued as a credit via your original payment method once the product is received.

Canceling a new membership: Memberships are non-refundable, including for partially used billing periods. Please note that any gifts received with your membership purchase cannot be exchanged.

Canceling after renewal: If you cancel after your membership auto-renews, you have 14 days to request a full refund. Cancellations take effect at the end of your current billing period. To cancel, log in, go to the Membership tab in your account, and click "Cancel Membership."